“What does it cost to smile? Nothing. What does it cost not to smile? Everything, if it prevents you from connecting with people. While smiling sends a very clear message about your state of mind, not smiling creates an opening for many interpretations, including grumpiness, aloofness and anger – none of which helps you enchant people,” he says.
Maybe it's because he used George Clooney as a case in point, and maybe it's because he's got a tasty pad in Lake Como, but it makes sense.
Read the City AM article in full here
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